Bingo Attendant (Runner)

Reporting Relationship

Bingo Attendant/Runner will report to the Bingo Manager

Position Summary

The Bingo Attendant/Runner will be highly visible during the course of bingo sessions. This position requires excellence in customer service and knowledge of bingo procedures is essential.

Essential Functions

• Greets and welcomes bingo players
• Encourages and promotes sale of bingo packages and keeps record of all transactions made
• Makes accurate and speedy changes
• Records balances of bingo papers and money collected on the approved control sheets provided by the Bingo Controller
• Assists customers with explanation of bingo games
• Is quick to locate and call out bingos to the caller
• Ensure players use dabber to mark bingo cards; and, players have valid entry packages
• Ensure tables are clean during and after sessions
• Adheres and complies with STGC gaming regulations and bingo operation procedures and guidelines
• Ensures that management is advised immediately in all areas of possible cheating, fraud or suspicious behaviour as observed from the caller’s area
• Stays alert and visually scan the entire hall, always on the alert for possible bingos
• Mental Demands, Physical Effort and Working Conditions
• Staying focused on minute details that may have a financial impact (i.e., all rules of play)
• Ability to run when a bingo is called or player needs help
• Must be able to work flexible hours and weekends when required
• Must be able to work in a noisy, busy, hectic and fast-paced environment that may produce stressful situations

Qualifications & Requirements

Minimum

• Ability to handle cash and accurately and quickly make change
• Ability to explain the bingo program in detail to players
• Must have a friendly demeanour and smile
• Must have a professional manner and appearance at all times
• Must have experience in crowd control
• Dependable

Preferred

• Secondary School Diploma or Equivalent
• Excellent customer service skills
• Awareness of First Nation Gaming

Other

• Able to work in a fast paced environment
• Must be willing to participate in training
• Ability to maintain confidentiality at all times
• Ability to work independently with little or no supervision and is a good team player
• Must have knowledge and/or experience of the language, culture, history and customs of the Anishinaabe
• Understanding and fluency of Ojibwe is an asset
• CRC required (30 days current, original or certified)

CRC Rationale

Criminal Record Checks (CRC) must be thirty (30) days current, original or certified copy. The She’ndwin Teg Gaming Commission is in a position of public trust; and is committed to maintaining this public trust, therefore candidates CRC record must be clear of any convictions relating to theft, drugs and/or alcohol, assault and/or confidentiality/privacy.

This position is open until filled. Interested applicants please submit a cover letter, resume, three (3) current written work-related references along with the CRC enclosed in a separate envelope marked “CRC to CAO” by to: